Home2026-02-25T11:51:51+00:00

Total IT Asset Lifecycle: Management, Collection & Disposal

One partner for your entire IT estate. Maximise value with our ITAM tracking software and mitigate risk with our certified IT and WEEE recycling and ESG reporting services.

ISO 14001
Certified

ICO Registered
Data Controller

30+ Years
IT Recycling Experience

Environment Agency
Licensed Carrier

JOSCAR & FSQS
Registered Supplier

Our Core Services

IT and Technology Recycling

Driving the Circular Economy with Audit-Ready ESG Reporting. Our zero-to-landfill IT recycling service provides the documented environmental impact data required for your Corporate Social Responsibility (CSR) and ESG frameworks.

  • Collections: We collect across England and South Wales within 7 days (Same-day available).
  • Total Compliance: Receive full WEEE Transfer Notes and legal proof of disposal for every item.
  • Universal Acceptance: If it has a plug or battery, we recycle it: laptops to data centres.
  • Direct Logistics: All collections are handled by our own fleet of security-vetted drivers and GPS-monitored vehicles.

Data Destruction and Sanitisation

Don’t just delete your data, destroy it permanently.

  • Mobile Hard Drive Shredding: We can shred hard drives at your premises or transport them securely to our facility.
  • Certified Security: Automated Certificates of Destruction for every single asset.
  • GDPR & ISO Ready: Our methods meet the highest standards for data security (ISO 27001) and GDPR requirements.
  • Full Media Range: Secure destruction for HDDs, SSDs, USBs, and backup tapes.

Battery & UPS Disposal

We provide specialized, compliant disposal for spent batteries and Uninterruptible Power Supply (UPS) units.

  • Hazardous Waste Expertise and Compliance: We handle the complex regulations and paperwork required for hazardous battery transport.
  • Environmental Protection: Strict zero-to-landfill processing prevents environmental contamination.
  • Specialist Handling: Safe collection and processing for all industrial and commercial batteries.

Comprehensive IT Solutions

Surplex Enterprise: High Volume IT & Data Centre Disposals

Expert decommissioning for high-volume IT infrastructure.

  • Data Centre Specialists: Professional server rack removal and UPS de-installation.
  • Asset Value Recovery: Turn aging hardware into a financial asset through hardware resale.
  • Infrastructure Support: Optional cable removal, power disconnection, and site reinstatement.
  • Risk Mitigation: Project management that prevents operational disruption and eliminates data exposure during large moves.

Asset Disposal: Certified ITAD

Eliminate the risks of data breaches and regulatory fines.

  • Certified Destruction: Physical shredding or Blancco-certified software overwriting.
  • Chain of Custody: Security-vetted staff and GPS-tracked vehicles for total accountability.
  • Legal Protection: Full compliance with UK GDPR and WEEE Regulations.
  • Audit-Ready Reporting: Detailed inventory lists and official Certificates of Destruction provided.

IT Asset Tracking Software

Master Your IT Asset Lifecycle Management (ALM). Ditch the manual spreadsheets, the Surplex UK Portal provides end-to-end visibility of your entire IT estate.

  • Live Valuations: Automatically track the book value and depreciation of your assets and have an Audit-Ready Inventory.
  • Compliance Automation: WEEE and data-destruction certificates are automatically filed to the correct serial numbers.
  • Lifecycle Vigilance: Automatically monitor hardware health and assign risk levels based on warranty proximity, allowing you to renew coverage or dispose of assets before they fail.
  • Magic Disposal: Trigger a collection with one click directly from your dashboard.

Why Choose Surplex UK Limited?

Partner with the Family that Protects Your Data: the Surplex team is ready to provide a tailored disposal strategy that protects your data and the planet.

Our Promise: Every piece of equipment that enters our Gloucester facility is treated with a “Security-First” mindset. Whether it is a single laptop or a data centre decommissioning project, our family’s name is on the line, and we take that responsibility seriously.

Testimonials from Our Clients

Always friendly service, manage your expectations in terms of collections and supply you with all the necessary paperwork to show your items are securely disposed of.

Tanya Sutton

Very easy to work with, no hassles. Convenient collection times. Good communication. Complete documentation, including for secure deletion of data drives.

Keith Norman

Brilliant Company to deal with. Fast and Effective - very clear communication. And perfect collection which fitted in with our time constraints. Polite and courteous. Would give more stars if I could. Would recommend to any [...]

Carol Bullock

Frequently asked questions

Have questions about decommissioning your data centre? We’ve compiled answers to common inquiries to help you understand our secure, efficient, and compliant process. If your specific question isn’t here, please don’t hesitate to contact us directly for a personalised consultation.

Is your collection service really FREE?2025-12-18T14:27:25+00:00

Yes, our collection service is completely FREE across our entire service area including Greater London, Thames Valley (Reading, Slough, Bracknell), West Midlands (Birmingham, Coventry), Gloucestershire (Gloucester, Cheltenham), Worcestershire, Bristol, and South Wales (Cardiff, Newport).

Why is it free? We recover value from many IT assets through refurbishment, component recovery, and precious metal recycling. This allows us to offset collection costs and provide FREE collection to all our clients – whether your equipment has resale value or not.

There are no call-out charges, no collection fees, providing a minimum quantity is reached to cover transportation and processing costs. Our professional team uses GPS-tracked vehicles and standard collections (within one week) are completely free of charge.

How quickly can you collect our IT equipment?2025-11-19T08:28:17+00:00

Standard FREE collections are typically scheduled within one week of your request. For urgent requirements, we offer same-day and next-day collection services for an additional fee. Collections are scheduled at your convenience and can be arranged for specific times to minimize disruption to your business operations. Simply call us on 01684 252583 or request a quote online, and we’ll arrange a collection time that works for you.

What is included in your FREE service?2025-12-18T14:28:28+00:00

Our FREE collection service includes:

  • FREE collection across all our service areas (within one week)
  • FREE data device shredding
  • FREE WEEE compliant disposal
  • FREE Certificates of Destruction
  • FREE WEEE Transfer Notes
  • FREE access to our online documentation portal

Additional paid services are available for same-day/next-day urgent collection and on-site hard drive shredding (physical destruction at your premises). For most businesses, our FREE data shredding service provides certified secure data destruction that meets GDPR, ICO, and ISO 27001 requirements.

What areas do you cover?2025-11-19T08:30:22+00:00

We provide IT recycling and data destruction services across a wide region of Southern England and South Wales. Our primary service areas include:

Greater London – All London boroughs
Thames Valley & Berkshire – Reading, Slough, Bracknell, Maidenhead, Windsor
Oxfordshire & Buckinghamshire – Oxford, Milton Keynes, High Wycombe, Aylesbury
Wiltshire – Swindon, Salisbury, Chippenham
West Midlands – Birmingham, Coventry, Solihull, Wolverhampton
Gloucestershire & Cotswolds – Gloucester, Cheltenham, Stroud, Cirencester
Worcestershire – Malvern, Worcester, Evesham, Redditch
Bristol & Southwest – Bristol, Bath, Weston-super-Mare
South Wales – Cardiff, Newport, Swansea, Vale of Glamorgan

We also serve surrounding counties including Herefordshire, Warwickshire, Somerset, and Monmouthshire. FREE collection is available throughout all these regions.

What IT equipment do you recycle?2025-11-19T08:31:04+00:00

We recycle all types of business IT and electronic equipment including:

Computing Equipment: Desktop computers, laptops, tablets, servers, storage devices, workstations
Networking: Switches, routers, modems, firewalls, patch panels, networking cabinets
Peripherals: Monitors, keyboards, mice, printers, scanners, copiers, fax machines
Mobile Devices: Mobile phones, smartphones, tablets, PDAs
Storage Media: Hard drives (HDD), solid-state drives (SSD), USB drives, backup tapes
Power: Batteries (all types), UPS (Uninterruptible Power Supply) units, power supplies
Telecom: VOIP phones, telephone systems, PBX systems
Cables & Accessories: All cables, peripherals, accessories, and components

There’s no minimum quantity – we’ll collect a single laptop or an entire data centre. If you’re unsure whether we can recycle something, just ask!

Do you accept broken or non-working IT equipment?2025-11-19T08:31:22+00:00

Yes, we accept all IT equipment regardless of condition. Whether it’s working, broken, damaged, or obsolete, we can recycle it responsibly. Even equipment that’s been in storage for years, water-damaged, or completely non-functional can be recycled. Our focus is on environmental compliance and secure data destruction, so the working condition doesn’t matter. All equipment is processed through our zero-to-landfill approach.

What certifications and documentation do you provide?2025-11-19T08:33:01+00:00

After processing your IT equipment, you receive comprehensive documentation including:

  • Certificates of Destruction – Proof that data has been securely destroyed
  • WEEE Waste Transfer Notes – Legal proof of compliant disposal
  • Data Wipe Reports – Detailed reports for every drive wiped
  • Asset Inventory Reports – Complete list of all items collected and processed
  • Audit Trail Documentation – Chain of custody from collection to final disposal

All documentation is available 24/7 through your secure online portal. You can download, print, or share certificates at any time – perfect for audits and compliance reviews.

What is WEEE and do I need to comply?2025-11-19T08:33:26+00:00

WEEE stands for Waste Electrical and Electronic Equipment. It’s UK law (based on EU Directive 2012/19/EU) that requires all businesses to dispose of electronic waste responsibly through licensed, authorized facilities.

You must comply if: You’re a business disposing of any IT equipment, electronics, or electrical goods.

Why it matters: Improper disposal can result in fines up to ÂŁ5,000 and damage to your reputation. You need a WEEE transfer note as proof of legal disposal.

How we help: We’re Environment Agency licensed waste carriers and handle all WEEE compliance on your behalf. You automatically receive WEEE transfer notes for every collection through your online portal. We take full responsibility for environmental compliance, so you don’t have to worry about it.

Are you licensed and certified?2025-11-19T08:34:12+00:00

Yes, we hold all necessary licenses and certifications:

Environmental:

  • ISO 14001:2015 (Environmental Management)
  • Environment Agency Licensed Waste Carrier
  • Zero-to-landfill commitment

Data Security:

  • ICO Registered Data Controller
  • GDPR compliant processes
  • Secure chain of custody procedures

Quality & Defence:

  • JOSCAR Registered Supplier

Staff & Insurance:

  • Fully insured
  • Professional uniformed staff

All certificates are available to view in your online portal, and we’re happy to provide copies upon request.

Get in Touch About Your IT Recycling Needs

We provide IT recycling services for organisations of all sizes across England and South Wales.

Whether you’re recycling a few old laptops, decommissioning a data centre, or need secure data destruction, our team will help you dispose of IT equipment compliantly and responsibly.

Prefer to speak with us directly?

Call: +44 (0)1684 252583

Email:
info@surplex.co.uk

Monday-Friday, 9am-5pm

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