IT Equipment Recycling and Disposal for Insurance Companies
Insurers and brokers hold some of the most sensitive personal data in UK financial services, and your third-party risk team has to evidence what happens to it when the hardware is retired. Surplex UK Limited provides certified IT asset disposal, secure data destruction and zero-to-landfill recycling for insurance businesses across England, Wales and Scotland. Every collection produces serial-level documentation your risk function can put in front of the FCA, an internal auditor or a delegated authority review.
What procurement gets from the arrangement
One supplier, no fourth parties
Collection, sanitisation, destruction and recycling are all performed by us. Nothing is passed to a subcontractor, so there is no fourth party for your risk team to assess and no gap in the custody record.
Open-book value offset
We assess your retired hardware for recoverable value and show that valuation against the cost of the work. Most customers find their collection is free on that arithmetic, and there is no minimum quantity. Where the recovered value does not cover the work, we charge a small logistics and processing fee, agreed before collection. You are not asked to take the netting on trust.
Evidence filed, not emailed
Certificates, consignment notes, WEEE evidence and ESG data sit in your portal against the asset serial number. When an auditor asks, you retrieve it rather than searching an inbox.
Scheduled or ad hoc
Branch refreshes, claims-team hardware cycles and one-off clearances all run through the same documented process, so the evidence looks the same whoever raised the request.
Compliance we can prove, not just promise
Every collection comes with a complete, audit-ready paper trail – certificates of data destruction, serial-level reporting, WEEE evidence notes and ESG data, all available in your portal. Our secure facilities include a BS EN 1143-1 rated strong room, and data is destroyed to NIST 800-88 standards. We’re ISO 14001 certified, ICO registered, an Environment Agency licensed waste carrier, and JOSCAR & FSQS registered.
Accreditations your risk function will ask for by name
Insurance buyers screen suppliers against named standards rather than descriptions. These are the ones we hold.
FSQS registered
The financial services supplier qualification system, used across insurance and banking supply chains.
BS 7858 vetted staff
Every operative handling your assets is background screened to the British Standard for security screening.
NIST 800-88 sanitisation
Certified software erasure with tamper-evident certificates linked to asset serial numbers.
BS EN 15713:2023
Physical destruction to the current shredding standard where erasure is not sufficient.
BS EN 1143-1 strong room
High-sensitivity media is held in a rated strong room with biometric access and CCTV.
ISO 14001:2015
Certified environmental management, which underpins the ESG data we report back to you.
Environment Agency licensed
Licensed waste carrier including hazardous waste, with ADR licensed transport.
ICO registered
Registered data controller.
What we typically collect from an insurance estate
Related work in insurance and financial services
Frequently asked questions
Surplex UK Limited produces a full audit trail for every collection, available at any time in the Surplex Portal.
- WEEE waste transfer notes, the legal proof of compliant disposal
- A certificate of destruction against each device serial number
- Asset inventory reports carrying make, model, serial number and specification
- Scope 3 carbon and landfill-diversion figures for your ESG reporting
Third-party risk assessments concentrate on where data goes, who handles it, and what proves the outcome.
Surplex UK Limited is FSQS-registered, screens collection and destruction staff to BS 7858, holds media in a BS EN 1143-1 rated strong room, and issues a certificate of destruction against each device serial number. The company is registered with the Information Commissioner’s Office under reference Z9955515.
Yes. Surplex UK Limited collects across England, Wales and Scotland, from head offices, regional branches, broker offices and the home addresses of remote staff.
There is no minimum quantity, so a single branch clearance is handled the same way as a data centre refresh.
Most customers find their collection is free. Surplex UK Limited works on an open-book value-offset model with no minimum quantity, so a single broker office is handled on the same terms as a group programme. The value recovered from your redundant hardware is set against the cost of collection, data destruction and recycling, and you are shown both figures. Where the recovered value does not cover the work, a small logistics and processing fee is payable, quoted and agreed upfront.
Talk to us about your IT estate
Tell us what you are retiring and we will scope the collection, the destruction method and the documentation your risk team needs.
