We use a transparent benchmarking system to track secondary market values. By refurbishing functional hardware and reclaiming high-grade components from non-functional units, we ensure you receive the highest possible rebate or offset against your service costs.

Yes. Every item is serialized upon collection. Through the Surplex Portal, you can track the lifecycle of an asset from the moment it leaves your building to its final destination, whether that is refurbishment or material reclamation.

All non-functional or obsolete hardware is processed through our zero-to-landfill WEEE recycling stream. We prioritize material recovery (extracting precious metals and plastics) to ensure full environmental compliance and Scope 3 reporting accuracy.

Yes. The Surplex Portal is engineered for enterprise-grade governance and seamless data portability. We provide comprehensive data exports (CSV/PDF) that allow you to synchronize disposal records, asset health, and real-time valuations directly with your internal Asset Management or ITSM platforms.

For organizations requiring deeper automation, we offer a dedicated API to facilitate real-time data flow into systems like ServiceNow, Microsoft Endpoint Manager, or Jira. This removes the need for manual data entry, ensuring your global inventory remains accurate, synchronized, and audit-ready at all times.

Absolutely. For our Managed ITAD partners, we provide a single point of contact to oversee multi-site logistics, schedule regular reviews, and ensure your ESG reporting and rebates are delivered on time, every time.