What is Managed IT Asset Disposal?
IT Asset Disposal (ITAD) is the secure, compliant retirement of redundant business IT — collected under chain of custody, data-wiped or destroyed to recognised standards, then reused or recycled with zero waste to landfill. Done properly, it removes data-breach and WEEE-compliance risk while recovering residual value from your hardware.
Our ITAD Process
What We Collect
We specialise in recycling and disposal of commercial IT and technology. If it has a plug or a battery, we can handle it.
| Computing | Networking & Servers | Peripherals & Telecoms |
|---|---|---|
| Laptops & MacBooks | Rack & Blade Servers | Monitors (TFT/LCD/LED) |
| Desktop PCs & iMacs | Switches, Routers & Firewalls | VOIP & PBX Systems |
| Tablets & iPads | Storage Arrays (SAN/NAS) | Keyboards, Mice & Docking Stations |
| Workstations | UPS & Battery Backup Units | Printers, Scanners & Plotters |
Note: We focus exclusively on commercial IT waste. We do not accept office furniture or domestic appliances (white goods).
How we secure your data
Certified data wiping (Certus)
Overwritten to NIST 800-88 standards, for devices destined for reuse
On-site hard drive shredding
Physical destruction at your premises; your data never leaves site
Secure chain of custody
GPS-tracked, vetted teams, and a BS EN 1143-1 rated strong room
Why choose Surplex
Our Reports
Every certificate of destruction, asset report and ESG/carbon record is filed in your Surplex Portal as the job completes — available 24/7 and ready for audit.
Value-offset pricing
Our open-book value-offset model uses the resale value we recover from your equipment to offset the cost of collection, data destruction and recycling.
- Standard ITAD – often zero net cost on qualifying volumes
- Low-volume collections – a small, transparent fee
- Technical & managed projects – fully quoted
Your whole estate, in one place
Compliance we can prove, not just promise
Every collection comes with a complete, audit-ready paper trail – certificates of data destruction, serial-level reporting, WEEE evidence notes and ESG data, all available in your portal. Our secure facilities include a BS EN 1143-1 rated strong room, and data is destroyed to NIST 800-88 standards. We’re ISO 14001 certified, ICO registered, an Environment Agency licensed waste carrier, and JOSCAR & FSQS registered.
Trusted in the sectors where compliance can’t slip
Frequently asked questions
Every collection triggers an automated audit trail. Through the Surplex Portal, you receive 24/7 access to:
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WEEE Waste Transfer Notes (Legal proof of compliant disposal).
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Certificates of Destruction (Serialized proof of data sanitisation).
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Asset Inventory Reports (Make, Model, Serial Number, and Specification).
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ESG & Carbon Impact Data (Quantified Scope 3 emissions savings for your sustainability reporting).
Most standard collections across England and South Wales are scheduled and completed within a 7-day window. We also offer expedited “Express” collections for urgent office moves or clearances.
Yes. We provide a “Total Estate” service. If it has a plug or a battery, we can recycle it. This includes all peripheral cabling, monitors, and miscellaneous office electronics that often clutter storage rooms.
To maintain our zero-net-cost model, we typically look for a minimum of 20 core assets (Laptops, PCs, Servers). However, we are flexible; for smaller loads with high residual value, or as part of a regular collection schedule, we can often waive any logistics fees.
We provide a “One-Stop” solution. We will securely process your high-value assets for rebate/offset and compliantly recycle the lower-value mixed WEEE (cables, keyboards, etc.). This keeps your site clear and your compliance records simplified.
We offer a dedicated Remote Recovery Service. Instead of forcing your employees to find boxes and drop items at a local shop, our vetted drivers visit their home address directly. We provide the secure transit cases and manage the paperwork at the door, ensuring a professional experience for your staff and total security for your data.
