Talk to the right team
- New enquiry / book a collection: use the form, or call London on +44 (0)207 139 5175
- Existing client: sign in to the Client Area to manage collections and download certificates
- Press & media: email info@surplex.co.uk
Our Offices
London
Gloucester (Processing Centre)
Book a collection, request a consultation, or talk to a specialist about your IT estate. Whether it’s a single laptop or a full data centre, we’ll point you to the right team.
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Frequently asked questions
Surplex UK Limited produces a full audit trail for every collection, available at any time in the Surplex Portal.
- WEEE waste transfer notes, the legal proof of compliant disposal
- A certificate of destruction against each device serial number
- Asset inventory reports carrying make, model, serial number and specification
- Scope 3 carbon and landfill-diversion figures for your ESG reporting
Most collections across England, Wales and Scotland are scheduled and completed within seven days.
Surplex UK Limited also runs express collections for urgent office moves and clearances. There is no minimum quantity, so a single item and a full site clearance are booked the same way.
Surplex UK Limited collects across England, Wales and Scotland, from offices, data centres and the home addresses of remote employees.
Collections are made by vetted drivers on the company’s own fleet rather than by third-party couriers, which keeps the chain of custody unbroken from the desk to the processing centre. Surplex UK Limited works from an office at 5 Brayford Square, London E1 0SG, and a processing centre at Pillfields, Pendock, Gloucester GL19 3PW.
Use the enquiry form on this page, or call the London office on +44 (0)20 7139 5175. Surplex UK Limited will confirm the collection window, the value-offset position and the documentation you need before a vehicle is booked.
Existing clients can book and track collections from the Client Area. Press and media enquiries go to info@surplex.co.uk.
