What is Managed IT Asset Disposal?
IT Asset Disposal (ITAD) is the secure, compliant retirement of redundant business IT. Equipment is collected under chain of custody, data-wiped or destroyed to recognised standards, then recycled with zero waste to landfill or assessed so its value can be recovered. We collect across England, Wales and Scotland, including IT asset disposal in London. Done properly, it removes data-breach and WEEE-compliance risk while recovering residual value from your hardware.
A collection is booked in one step through one-stop ITAD booking, so the date, the destruction method and the paperwork you will receive are agreed in a single exchange rather than three.
Collections range from 80 laptops recovered from home workers to 2,000 assets across a 20-site closure, on the same terms either way.
Our ITAD Process
What We Collect
We specialise in recycling and disposal of commercial IT and technology. If it has a plug, a battery or a circuit board, we’ll recycle it compliantly.
Note: We focus exclusively on commercial IT waste. We do not accept office furniture or domestic appliances (white goods).
How we secure your data
Certified data wiping (Certus)
Overwritten to NIST 800-88 standards, for hardware from which value is recovered
On-site hard drive shredding
Physical destruction at your premises; your data never leaves site
Secure chain of custody
GPS-tracked, vetted teams, and a BS EN 1143-1 rated strong room
Clearing an office or closing a site
When a building is handed back, the IT is usually the last thing anyone has planned for. The furniture has a removal company booked, and somewhere there is a comms room with a rack in it that still holds data and still has value.
Surplex UK Limited collects the IT from offices being cleared, sites being closed and floors being handed back. We work to the property timetable rather than a date fixed weeks in advance, because lease dates move and the collection has to move with them.
If an office clearance or strip out is under way, the IT is the part we handle. Furniture and general waste stay with your clearance contractor. See how this ran across twenty site closures for a national media group.
Choosing an IT equipment disposal company
IT equipment disposal, IT asset disposal and ITAD describe the same service, and buyers use all three. If you are comparing IT disposal companies, the differences that decide it are what happens to the data, who handles the equipment on the day, and what you are given afterwards to prove both.
Ask whether the staff who attend your site are directly employed and vetted, or subcontracted. Ask which sanitisation standard is applied and whether a certificate is issued for every drive. Ask to see the carrier licence. Surplex UK Limited is an Environment Agency licensed carrier including hazardous waste, certified to ISO 14001:2015 and registered with the ICO. Secure IT disposal is carried out by our own BS 7858 vetted staff with no subcontractors, sanitisation follows NIST 800-88 and shredding BS EN 15713:2023, and whatever cannot be recovered goes to IT equipment recycling with evidence notes and nothing to landfill.
Most customers find their collection is free, and there is no minimum quantity, whether you are retiring one laptop or refreshing an entire estate. The value recovered from redundant equipment is set against the cost of collection, destruction and recycling under an open-book value-offset model, and where it does not cover the full cost a small logistics and processing fee is payable, quoted upfront. Collections happen within the week.
Surplex UK Limited is an ITAD company covering England, Wales and Scotland, so IT asset disposal in Wales runs on the same terms as anywhere else we collect. For most customers that means free IT asset disposal, because the value recovered from the hardware covers the cost of the work.
Why choose Surplex UK Limited
Our Reports
Every certificate of destruction, asset report and ESG/carbon record is filed in your Surplex Portal as the job completes, available 24/7 and ready for audit.
Value-offset pricing
Our open-book value-offset model sets the value recovered from your equipment against the cost of collection, data destruction and recycling.
- Most customers find their collection is free, and there is no minimum quantity.
- Where the recovered value does not cover the work, a small logistics and processing fee is payable, quoted and agreed upfront.
- Technical and managed projects are fully quoted before any work begins.
A single laptop is collected on the same terms as a full data centre.
Your whole estate, in one place
Compliance we can prove, not just promise
Every collection comes with a complete, audit-ready paper trail – certificates of data destruction, serial-level reporting, WEEE evidence notes and ESG data, all available in your portal. Our secure facilities include a BS EN 1143-1 rated strong room, and data is destroyed to NIST 800-88 standards. We’re ISO 14001 certified, ICO registered, an Environment Agency licensed waste carrier, and JOSCAR & FSQS registered.
Trusted in the sectors where compliance can’t slip
Surplex UK Limited works with organisations across sectors where a disposal mistake is public and costly, from defence and central government to the NHS. See how we handle it in yours.
How we handle your IT, and to which standards
Who we work with, and the licences we hold
Frequently asked questions
Surplex UK Limited produces a full audit trail for every collection, available at any time in the Surplex Portal.
- WEEE waste transfer notes, the legal proof of compliant disposal
- A certificate of destruction against each device serial number
- Asset inventory reports carrying make, model, serial number and specification
- Scope 3 carbon and landfill-diversion figures for your ESG reporting
Most collections across England, Wales and Scotland are scheduled and completed within seven days.
Surplex UK Limited also runs express collections for urgent office moves and clearances. There is no minimum quantity, so a single item and a full site clearance are booked the same way.
Yes. Surplex UK Limited runs a total estate service. If it has a plug or a battery, it can be recycled.
That covers cabling, monitors and the miscellaneous office electronics that accumulate in storage rooms.
No. There is no minimum quantity. Surplex UK Limited will collect a single laptop or an entire data centre.
What changes with the size of a collection is the offset, not whether we will come. On a standard collection the value recovered from the hardware covers collection, data destruction and recycling in full. Where a load is small, or made up of low-value peripherals only, any remaining cost is quoted openly and agreed before work starts.
Both go in the same collection. Surplex UK Limited processes the high-value assets so the value recovered offsets the cost of the work, and recycles the lower-grade WEEE such as cables and keyboards under the same paperwork.
The site is cleared in one visit and the compliance record covers everything that left it.
Surplex UK Limited runs a remote recovery service. Vetted drivers visit the employee’s home address directly, rather than asking staff to find boxes and take items to a shop.
Secure transit cases are provided and the paperwork is completed at the door, so the chain of custody holds from the doorstep onwards.
Most customers find their collection is free. Surplex UK Limited works on an open-book value-offset model with no minimum quantity, so the value recovered from your redundant hardware is set against the cost of collection, data destruction and recycling, and you are shown both figures. Where the recovered value does not cover the work, a small logistics and processing fee is payable, quoted and agreed upfront before anything is collected.
ISO 14001:2015 certifies that our environmental management system is independently audited against an international standard, covering how waste is segregated, documented and routed to recovery or recycling. For an ITAD supplier, it means every collection sits inside a formally audited process, not just a stated policy.
