What is Managed ITAD?
Managed ITAD is a continuous, governed programme for organisations with ongoing IT refresh cycles — replacing ad-hoc disposal with a single accountable process that recovers value, automates compliance, and reports environmental impact across your whole estate.
For organisations that:
The Managed Programme
Why choose Surplex
A managed ITAD programme is a long-term partnership. Here’s what you’re getting.
One accountable partner
Software and service from one provider. No subcontractors, one chain of custody, one audit trail.
20+ years in IT recycling
A founder-led specialist that’s handled IT disposal since 2004. We’re here for your next refresh, not just this one.
Security-first culture
Vetted teams, GPS-tracked logistics, certified Certus sanitisation and an on-site strong room.
Built-in ESG reporting
Scope 3 carbon, reuse and landfill-diversion data on every collection, as standard – not an add-on.
Asset Value Recovery (AVR)
Our open-book model returns the value of your retired estate to you. You see the numbers, asset by asset, in the portal.
Digital Governance & Enterprise Automation
The Surplex Portal plugs into the systems you already run, so disposal data flows automatically into your estate management and compliance.
The Enterprise Security Framework
ESG & Carbon Impact Reporting
Meet your Sustainability and PPN 06/21 targets with ease.
Every collection generates Scope 3 carbon data, reuse and recycling outcomes and landfill-diversion figures – filed in your Surplex Portal as the job completes, available 24/7 and ready for audit.
Compliance we can prove, not just promise
Every collection comes with a complete, audit-ready paper trail – certificates of data destruction, serial-level reporting, WEEE evidence notes and ESG data, all available in your portal. Our secure facilities include a BS EN 1143-1 rated strong room, and data is destroyed to NIST 800-88 standards. We’re ISO 14001 certified, ICO registered, an Environment Agency licensed waste carrier, and JOSCAR & FSQS registered.
Trusted in the sectors where compliance can’t slip
Frequently asked questions
Strategic lifecycle management for the modern enterprise estate.
Managed ITAD is more than a disposal service; it is a framework for financial optimisation and risk mitigation. For organisations managing complex, multi-site refreshes or a high-density hybrid workforce, we provide a centralized solution that balances uncompromising data security with maximum asset value recovery.
Below, we address the technical and strategic questions regarding our API integrations, global audit trails, and how our Value-Offset model turns your retired hardware into a self-funding resource.
Every collection triggers an automated audit trail. Through the Surplex Portal, you receive 24/7 access to:
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WEEE Waste Transfer Notes (Legal proof of compliant disposal).
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Certificates of Destruction (Serialized proof of data sanitisation).
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Asset Inventory Reports (Make, Model, Serial Number, and Specification).
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ESG & Carbon Impact Data (Quantified Scope 3 emissions savings for your sustainability reporting).
We use a transparent benchmarking system to track secondary market values. By refurbishing functional hardware and reclaiming high-grade components from non-functional units, we ensure you receive the highest possible rebate or offset against your service costs.
Yes. Every item is serialized upon collection. Through the Surplex Portal, you can track the lifecycle of an asset from the moment it leaves your building to its final destination, whether that is refurbishment or material reclamation.
All non-functional or obsolete hardware is processed through our zero-to-landfill WEEE recycling stream. We prioritize material recovery (extracting precious metals and plastics) to ensure full environmental compliance and Scope 3 reporting accuracy.
Yes. The Surplex Portal is engineered for enterprise-grade governance and seamless data portability. We provide comprehensive data exports (CSV/PDF) that allow you to synchronize disposal records, asset health, and real-time valuations directly with your internal Asset Management or ITSM platforms.
For organizations requiring deeper automation, we offer a dedicated API to facilitate real-time data flow into systems like ServiceNow, Microsoft Endpoint Manager, or Jira. This removes the need for manual data entry, ensuring your global inventory remains accurate, synchronized, and audit-ready at all times.
Absolutely. For our Managed ITAD partners, we provide a single point of contact to oversee multi-site logistics, schedule regular reviews, and ensure your ESG reporting and rebates are delivered on time, every time.
