Why Secure Data Destruction is Non-Negotiable
In an age where data is both valuable and vulnerable, the secure disposal of digital media is paramount. Simple deletion or formatting is insufficient, as data can often be recovered with readily available tools. Without professional data destruction, your organisation faces:
Surplex UK Limited offers certified, auditable data destruction and sanitisation services, giving you absolute assurance that your sensitive information is gone for good.
Why Choose Surplex UK Limited?
At Surplex UK Limited, our mission is to actively promote a sustainable digital future by providing secure, responsible and eco-friendly IT / technology recycling and disposal solutions. We help businesses and organisations safely dispose of outdated or unwanted electronic equipment, ensuring full data security and environmental compliance while maximising the value of reusable technology.
Our Process & What’s Included
At Surplex UK Limited, we manage every aspect of your data centre shutdown with precision, security, and minimal disruption. Our comprehensive service ensures a seamless transition and absolute accountability.
Our Certified Data Destruction Process:
- 1Secure Collection (Optional): For off-site destruction, your media is collected by our security-vetted team in GPS-tracked, secure vehicles, initiating a strict chain of custody.
- 2Media Intake & Tracking: Every item is logged with unique identifiers (e.g., serial numbers) upon arrival at our secure facility or prior to on-site destruction.
- 3Certified Destruction Method: Based on media type and your security requirements, we employ the most effective and compliant destruction method.
- 4Verification & Reporting: Post-destruction, we verify the process and issue comprehensive documentation.
Certified Methods & Media We Destroy:
Get in Touch About Your IT Recycling Needs
We provide FREE IT recycling collection for organisations of all sizes across England and South Wales.
Whether you’re recycling a few old laptops, decommissioning a data centre, or need secure data destruction, our team will help you dispose of IT equipment compliantly and responsibly – at no cost to you.
Prefer to speak with us directly?
Call: +44 (0)1684 252583
Email: info@surplex.co.uk
Monday-Friday, 9am-5pm
Frequently asked questions
Have questions about permanently destroying your sensitive data? We’ve compiled answers to common inquiries to help you understand our certified, secure, and compliant data destruction methods. If your specific question isn’t here, please don’t hesitate to contact us directly for a personalised consultation.
Simply deleting files or formatting a drive doesn’t permanently remove data; it can often be recovered with readily available tools. Our certified methods guarantee irreversible data destruction, protecting against breaches and ensuring compliance.
Yes, our collection service is completely FREE across our entire service area including Greater London, Thames Valley (Reading, Slough, Bracknell), West Midlands (Birmingham, Coventry), Gloucestershire (Gloucester, Cheltenham), Worcestershire, Bristol, and South Wales (Cardiff, Newport).
Why is it free? We recover value from many IT assets through refurbishment, component recovery, and precious metal recycling. This allows us to offset collection costs and provide FREE collection to all our clients – whether your equipment has resale value or not.
There are no call-out charges, no collection fees, and no minimum quantities required. Our professional team uses GPS-tracked vehicles and standard collections (within one week) are completely free of charge.
Standard FREE collections are typically scheduled within one week of your request. For urgent requirements, we offer same-day and next-day collection services for an additional fee. Collections are scheduled at your convenience and can be arranged for specific times to minimize disruption to your business operations. Simply call us on 01684 252583 or request a quote online, and we’ll arrange a collection time that works for you.
Our FREE collection service includes:
- FREE collection across all our service areas (within one week)
- FREE data erasure (certified software wiping) for all storage devices
- FREE WEEE compliant disposal
- FREE Certificates of Destruction
- FREE WEEE Transfer Notes
- FREE access to our online documentation portal
Additional paid services are available for same-day/next-day urgent collection and on-site hard drive shredding (physical destruction at your premises). For most businesses, our FREE data erasure service provides certified secure data destruction that meets GDPR, ICO, and ISO 27001 requirements.
On-site hard drive shredding is a premium service where our mobile shredding unit comes directly to your premises. Pricing varies based on the number of drives, your location, and service urgency. On-site shredding is ideal when you need maximum security and want to witness the destruction process yourself. For most businesses, our FREE off-site data erasure service provides adequate security and is included at no charge. Contact us for specific on-site shredding pricing.
We provide IT recycling and data destruction services across a wide region of Southern England and South Wales. Our primary service areas include:
Greater London – All London boroughs
Thames Valley & Berkshire – Reading, Slough, Bracknell, Maidenhead, Windsor
Oxfordshire & Buckinghamshire – Oxford, Milton Keynes, High Wycombe, Aylesbury
Wiltshire – Swindon, Salisbury, Chippenham
West Midlands – Birmingham, Coventry, Solihull, Wolverhampton
Gloucestershire & Cotswolds – Gloucester, Cheltenham, Stroud, Cirencester
Worcestershire – Malvern, Worcester, Evesham, Redditch
Bristol & Southwest – Bristol, Bath, Weston-super-Mare
South Wales – Cardiff, Newport, Swansea, Vale of Glamorgan
We also serve surrounding counties including Herefordshire, Warwickshire, Somerset, and Monmouthshire. FREE collection is available throughout all these regions.
We recycle all types of business IT and electronic equipment including:
Computing Equipment: Desktop computers, laptops, tablets, servers, storage devices, workstations
Networking: Switches, routers, modems, firewalls, patch panels, networking cabinets
Peripherals: Monitors, keyboards, mice, printers, scanners, copiers, fax machines
Mobile Devices: Mobile phones, smartphones, tablets, PDAs
Storage Media: Hard drives (HDD), solid-state drives (SSD), USB drives, backup tapes
Power: Batteries (all types), UPS (Uninterruptible Power Supply) units, power supplies
Telecom: VOIP phones, telephone systems, PBX systems
Cables & Accessories: All cables, peripherals, accessories, and components
There’s no minimum quantity – we’ll collect a single laptop or an entire data centre. If you’re unsure whether we can recycle something, just ask!
Yes, we accept all IT equipment regardless of condition. Whether it’s working, broken, damaged, or obsolete, we can recycle it responsibly. Even equipment that’s been in storage for years, water-damaged, or completely non-functional can be recycled. Our focus is on environmental compliance and secure data destruction, so the working condition doesn’t matter. All equipment is processed through our zero-to-landfill approach.
After processing your IT equipment, you receive comprehensive documentation including:
- Certificates of Destruction – Proof that data has been securely destroyed
- WEEE Waste Transfer Notes – Legal proof of compliant disposal
- Data Wipe Reports – Detailed reports for every drive wiped
- Asset Inventory Reports – Complete list of all items collected and processed
- Audit Trail Documentation – Chain of custody from collection to final disposal
All documentation is available 24/7 through your secure online portal. You can download, print, or share certificates at any time – perfect for audits and compliance reviews.
WEEE stands for Waste Electrical and Electronic Equipment. It’s UK law (based on EU Directive 2012/19/EU) that requires all businesses to dispose of electronic waste responsibly through licensed, authorized facilities.
You must comply if: You’re a business disposing of any IT equipment, electronics, or electrical goods.
Why it matters: Improper disposal can result in fines up to £5,000 and damage to your reputation. You need a WEEE transfer note as proof of legal disposal.
How we help: We’re Environment Agency licensed waste carriers and handle all WEEE compliance on your behalf. You automatically receive WEEE transfer notes for every collection through your online portal. We take full responsibility for environmental compliance, so you don’t have to worry about it.
Yes, we hold all necessary licenses and certifications:
Environmental:
- ISO 14001:2015 (Environmental Management)
- Environment Agency Licensed Waste Carrier
- Zero-to-landfill commitment
Data Security:
- ICO Registered Data Controller
- GDPR compliant processes
- Secure chain of custody procedures
Quality & Defence:
- JOSCAR Registered Supplier
Staff & Insurance:
- Fully insured
- Professional uniformed staff
All certificates are available to view in your online portal, and we’re happy to provide copies upon request.
