In the high-stakes world of Defence & Aerospace, procurement delays aren’t just an administrative hurdle, they are a security risk. When a Tier 1 leader faced a massive hardware refresh involving 400+ data-bearing devices, the standard 6-month vetting process threatened to stall critical MoD contract deadlines.

Surplex stepped in to bypass the bottleneck, delivering a 75% reduction in procurement lead time through our established JOSCAR-registered status.

The Challenge: Compliance vs. Velocity

Our client was caught between a rock and a hard place: the urgent need to decommission sensitive hardware and the rigid, time-consuming “onboarding” protocols typical of the aerospace sector.

The Surplex Solution: JOSCAR Readiness

Our client was caught between a rock and a hard place: the urgent need to decommission sensitive hardware and the rigid, time-consuming “onboarding” protocols typical of the aerospace sector.

  • 1. Immediate Strategic Deployment

    Leveraging our pre-vetted status, we bypassed the 6-month administrative wait. Our team moved from initial enquiry to on-site execution in a fraction of the traditional timeframe.

  • 2. On-Site Data Sanitisation

    To maintain the highest security posture, we deployed mobile technicians to perform Certus Data Erasure within the client’s secure perimeter. By sanitising the assets on-site, we ensured no "live" data ever left the facility.

  • 3. GPS-Tracked Chain of Custody

    Once neutralised, the hardware was transported via our GPS-tracked fleet for secondary processing. Every movement was logged, ensuring a continuous, unbroken Chain of Custody from the rack to the recycling centre.

  • Sector

    Defence & Aerospace

  • Location

    UK Nationwide

  • Assets

    400+ High-Security Data-Bearing Devices

  • Problem

    Standard procurement vetting for new vendors typically takes half a year, time the project didn't have.

"Surplex’s pre-vetted status turned a potential 6-month administrative nightmare into a seamless, high-security operation. They are the go-to for rapid, compliant ITAD."

Head of Procurement, Tier 1 Aerospace Leader

The Results: 100% Compliance, Zero Friction

Our client was caught between a rock and a hard place: the urgent need to decommission sensitive hardware and the rigid, time-consuming “onboarding” protocols typical of the aerospace sector.

Metric
Outcome
  • Lead Time Reduction

    75% faster than traditional procurement

  • Security Standard

    100% data destruction via Certus Software

  • Audit Readiness

    Individual Certificates of Erasure for every asset

  • Compliance

    Full alignment with ISO 9001/14001 and JOSCAR

Why Leading Defence Firms Trust Surplex

In an industry where credentials are as important as the service itself, Surplex provides the “Fast Track” for secure IT disposal. Our JOSCAR registration means we are ready to work when you are with total data security.

Team Meeting 1

Frequently asked questions

As a JOSCAR-registered partner, Surplex has undergone the rigorous pre-qualification required by the aerospace, defence, and security sectors. Because our compliance, financial stability, and security protocols are already validated within the Hellios system, Tier 1 leaders can skip the standard “Stage 2” vetting delay and move straight to project deployment.

Yes. For high-risk or sensitive hardware, we deploy mobile technicians to your site. Using Certus Data Erasure software or physical mobile shredding, we ensure all data is permanently destroyed before the hardware ever leaves your secure perimeter. This eliminates “transit risk” for your most critical assets.

We provide a full, tamper-proof audit trail for every asset. This includes:

  • Individual Certificates of Erasure (detailing serial numbers and BIOS-level confirmation).
  • WEEE Waste Transfer Notes for legal environmental compliance.

Asset Inventory Reports for internal MoD record-keeping. All documentation is available 24/7 via our secure client portal.

Absolutely. Any equipment transported off-site is handled by our GPS-tracked, liveried fleet. This ensures a strict Chain of Custody from the moment the assets are collected to their final arrival at our secure processing facility.

Yes. Our “Surplex Enterprise” service is specifically designed for large-scale upgrades. Whether it is 400+ devices (as seen in our Aerospace Case Study) or entire data centre liquidations, we have the logistical capacity to manage high volumes without compromising security or speed.

Surplex is fully licensed by the Environment Agency and operates under ISO 14001 (Environmental Management) standards. We prioritise the circular economy by refurbishing hardware where possible and ensuring 0% landfill for all non-recoverable electronic waste (WEEE).

Focused Disposal & Data Security

IT and Technology Recycling

Driving the Circular Economy with Audit-Ready ESG Reporting. Our zero-to-landfill IT recycling service provides the documented environmental impact data required for your Corporate Social Responsibility (CSR) and ESG frameworks.

  • Collections: We collect across England and South Wales within 7 days (Same-day available).
  • Total Compliance: Receive full WEEE Transfer Notes and legal proof of disposal for every item.
  • Universal Acceptance: If it has a plug or battery, we recycle it: laptops to data centres.
  • Direct Logistics: All collections are handled by our own fleet of security-vetted drivers and GPS-monitored vehicles.

Data Destruction and Sanitisation

Don’t just delete your data, destroy it permanently.

  • Mobile Hard Drive Shredding: We can shred hard drives at your premises or transport them securely to our facility.
  • Certified Security: Automated Certificates of Destruction for every single asset.
  • GDPR & ISO Ready: Our methods meet the highest standards for data security (ISO 27001) and GDPR requirements.
  • Full Media Range: Secure destruction for HDDs, SSDs, USBs, and backup tapes.

Battery & UPS Disposal

We provide specialized, compliant disposal for spent batteries and Uninterruptible Power Supply (UPS) units.

  • Hazardous Waste Expertise and Compliance: We handle the complex regulations and paperwork required for hazardous battery transport.
  • Environmental Protection: Strict zero-to-landfill processing prevents environmental contamination.
  • Specialist Handling: Safe collection and processing for all industrial and commercial batteries.

Comprehensive IT Solutions

Secure Business IT Asset Disposal

Professional On-Demand Collection & Certified Disposal.

  • Hybrid-Ready Logistics: Professional collection from HQs, satellite offices, and remote employee home addresses nationwide typically scheduled within a 7-day window.
  • Certified Data Erasure: Every data-bearing asset is wiped using Certus software or physically shredded to NIST 800-88 standards.
  • Vetted Chain of Custody: Handled exclusively by our own fleet of GPS-tracked vehicles and security-vetted drivers.
  • Total Compliance: Automated delivery of WEEE Transfer Notes and Certificates of Destruction for every collection.

Managed ITAD & Asset Value Recovery

Strategic Lifecycle Management for Enterprise IT Estates.

  • Strategic Estate Management: A long-term framework for secure, multi-site IT asset disposition (ITAD).
  • Asset Value Recovery (AVR): Maximise your hardware ROI through transparent market benchmarking and high-yield rebates.
  • Digital Governance: 24/7 visibility of your disposal pipeline and audit trails via the Surplex Portal.
  • ESG & Carbon Reporting: Provision of the Scope 3 emissions data required for corporate sustainability and PPN 06/21.
  • API Integration: Seamlessly sync disposal records and audit trails with ServiceNow, Jira, or Microsoft Endpoint Manager via the Surplex Portal.

IT Asset Management Software

Master Your IT Asset Lifecycle Management (ALM). Ditch the manual spreadsheets, the Surplex UK Portal provides end-to-end visibility of your entire IT estate.

  • Live Valuations: Automatically track the book value and depreciation of your assets and have an Audit-Ready Inventory.
  • Compliance Automation: WEEE and data-destruction certificates are automatically filed to the correct serial numbers.
  • Lifecycle Vigilance: Automatically monitor hardware health and assign risk levels based on warranty proximity, allowing you to renew coverage or dispose of assets before they fail.
  • Magic Disposal: Trigger a collection with one click directly from your dashboard.