How We Handle Your Data and Hardware

At Surplex UK Limited, we don’t just “dispose” of hardware; we manage the entire data lifecycle. Our expertise is built on decades of handling everything from individual hard drives to the decommissioning of complex, enterprise-grade data centres.

Secure Data Destruction
Certified on-site and off-site HDD & SSD shredding, degaussing, and data wiping, with a formal Certificate of Destruction every time.

Certified to ISO 14001
A fully licensed Waste Carrier, compliant with WEEE regulations and data protection law on every collection.

Transparent Chain of Custody
GPS-tracked vehicles and a meticulous chain of custody give you full visibility from collection to certificate.

The Surplex Portal
24/7 access to a bespoke online portal: reports, certificates and audit trails in one auditable place.

London and Gloucester

To better serve our national and international clientele, Surplex UK Limited operates across two strategic locations:

London Office

Our commercial hub, facilitating client relations and corporate partnerships in the UK’s financial and tech capital.

Gloucester Facility

Our primary processing and technical centre, where hardware is securely audited, data is wiped, and materials are recycled.

Two Decades in IT Recycling, Still Family-Run

Founded in 2004 by Mark and Hazel Willis in Malvern, Worcestershire, Surplex UK Limited began as a family-run endeavour with a singular mission: to provide secure, sustainable, and transparent IT recycling solutions.

While our footprint has expanded to include a London commercial office and a high-capacity Gloucester processing facility, our core ethos remains unchanged: treating every client with the transparency and dedication that only a family-founded company can deliver.

Meet our Leadership Team

In 2026, Surplex UK Limited entered a new, exciting chapter. We have evolved into a multi-generational leadership team that blends twenty years of industry heritage with cutting-edge technical innovation.

Matheus dos Santos
Matheus dos Santos
Managing Director
Joining in 2024, Matheus brought a modernised approach to our operations. He directly oversees our processing facility and manages our team, staying ahead of an ever-shifting digital and regulatory landscape.
Mark Willis
Mark Willis
Non-Executive Chairman
The architect of our reputation for reliability. After over two decades at the helm, our founder continues to provide strategic oversight and industry-leading insight.
Katy dos Santos
Katy dos Santos
Business Director
The daughter of our founders, Katy carries the family legacy forward, leading our commercial strategy and brand growth as the driving force behind our strategic partnerships.
James
James
Technical Director
James’ primary focus is the evolution of our digital ecosystem. As our lead developer, he builds and maintains our proprietary systems, including our bespoke Client Portal.

Speak to the team

The same accredited, family-run team on this page handles every collection, from a single laptop to a full data centre.